At Kwirky Furniture (accessible from https://kwirkyfurniture.com), protecting the privacy and personal data of our customers is a top priority. This Privacy Policy outlines the types of personal information we collect, how we use it, how we safeguard it, and your rights regarding your information when you visit or purchase from our website.

1. INFORMATION WE COLLECT

To process your orders and provide a smooth online shopping experience, we collect information when you register, browse, or place an order on our store:

• Personal Information: Name, email address, phone number, shipping address, and billing address.
• Payment Details: Payment transaction details processed securely via certified payment gateways. We do not store raw credit card or debit card numbers on our servers.
• Account Details: Account login credentials, order history, saved items, and customer support communications.
• Technical Data: IP address, browser type, device information, operating system, and browsing patterns on our site.

2. HOW WE USE YOUR INFORMATION

We use the information collected from you for genuine operational and service purposes, including:

• Processing, fulfilling, and delivering your furniture orders.
• Sending order updates, delivery tracking details, and tax invoices.
• Managing warranty claims, returns, and customer service requests.
• Sending promotional emails and special discount offers (only if you subscribe to our newsletter).
• Improving site functionality, platform security, user navigation, and product range.

3. SHARING OF INFORMATION

We respect your personal data and do not sell, rent, or trade your personal information to third parties for marketing purposes. We share data only with essential service partners under strict confidentiality:

• Delivery and Logistics Partners: To safely package and deliver furniture items to your delivery address.
• Payment Gateways: To authorize and process secure online payments or Cash on Delivery (COD) verification.
• IT and Technical Support Providers: To maintain server security, site performance, and analytics.
• Legal Requirements: If required by applicable laws, legal process, or governmental requests to protect legal rights and safety.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking tools to enhance your browsing experience. Cookies help us remember items in your shopping cart, keep you logged in, and understand customer preferences. You can disable cookies through your browser settings, but some features of our online store may not function properly as a result.

5. DATA SECURITY

We implement standard security measures, including SSL encryption, secure servers, and restricted data access protocols to protect your personal data against unauthorized access, loss, or alteration. While no internet transmission is 100% secure, we continuously update our technical safety practices.

6. YOUR RIGHTS AND CHOICES

You have full control over the personal information you provide to Kwirky Furniture:

• Access and Updates: You can review and update your profile details anytime by logging into your website account.
• Marketing Opt-out: You can unsubscribe from marketing emails at any time using the unsubscribe link at the bottom of any promotional email.
• Account Request: You can request account deactivation or data removal by contacting our customer support.

7. THIRD-PARTY LINKS

Our website may contain links to third-party services, social media channels, or payment portals. We are not responsible for the privacy policies or content of those external sites. We recommend reviewing their policies separately.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our services or legal regulations. Updated versions will be posted on this page with a revised effective date.

9. CONTACT US

If you have any questions, feedback, or concerns regarding this Privacy Policy, please contact our support team:

• Website: https://kwirkyfurniture.com
• Email: support@kwirkyfurniture.com
• Support Hours: Monday to Saturday (10:00 AM - 8:00 PM IST)